Best Gold Dealers: 2025 Complete Roundup
Learn how to choose the best gold dealers in 2025, focusing on transparency, security, and customer service to protect your investment.

Investing in gold is a smart move in 2025, with prices exceeding $3,400 per ounce and expected to rise further. Choosing the right dealer is critical for ensuring fair pricing, security, and peace of mind. After analyzing over 100 U.S. dealers, here are the top picks based on reputation, pricing transparency, customer service, and product offerings:
- American Hartford Gold: Trusted for secure storage, free insured shipping, and strong IRA services.
- JM Bullion: Offers a wide range of products, free shipping over $199, and an easy-to-use platform.
- APMEX: Known for an extensive inventory, fast shipping, and secure storage options.
- Money Metals Exchange: Combines competitive pricing with educational resources for informed investing.
- Orion Metal Exchange: Offers a price-match guarantee, flexible storage, and high customer ratings.
Quick Tips:
- Verify credentials like BBB ratings and U.S. Mint Authorized Purchaser status.
- Avoid dealers with unclear pricing or who refuse credit card payments.
- Look for transparent policies on buybacks, storage, and product authenticity.
Here's a quick comparison of the top dealers:
Dealer | Strengths | Drawbacks | Customer Ratings | Policies |
---|---|---|---|---|
American Hartford Gold | Free insured shipping, IRA services | $10,000 minimum investment | 4.7/5 on Trustpilot | Secure storage, free shipping |
JM Bullion | Wide product variety, AutoBuy feature | None | 4.2/5 on Trustpilot | Free shipping over $199 |
APMEX | Large inventory, fast shipping | None | 4.9/5 on Trustpilot | Secure storage via Citadel |
Money Metals Exchange | Transparent pricing, education focus | None | High customer ratings | Storage and IRA services |
Orion Metal Exchange | Price-match guarantee, flexible storage | None | 4.9/5 on Trustpilot | Immediate delivery/storage |
Carefully vet your dealer and prioritize transparency and security to safeguard your investment.
How to Buy Gold for Investment & Retirement Portfolio 2025
How We Evaluated Gold Dealers
With gold futures reaching an all-time high of $3,509.90 per Troy ounce on April 22, 2025, choosing a trustworthy dealer has never been more important. Brandon Aversano, CEO of The Alloy Market, highlights the risks:
"Unfortunately, due to [gold prices] being so high, there are a lot of scams going on".
Given the volatile market conditions, we focused on transparency and security to address investor concerns. Our team analyzed more than 100 dealers across the U.S., assessing registrations, accreditations, fee structures, and customer service. This thorough process helped us identify dealers that prioritize investor protection and deliver genuine value.
Evaluation Criteria
We began by verifying each dealer's business registration and checking for industry accreditations. David Beahm, president of Blanchard and Company, advises:
"Start by checking basic business registration through your Secretary of State website. Next, verify how long they've operated under that name - many scammers rebrand frequently".
Dealers with BBB accreditation, high ratings, and ANA membership were prioritized. Brandon Aversano explains:
"Companies serious about their reputation will invest resources to maintain good standing [with] the BBB".
US Mint Authorized Purchaser status was a key factor in our evaluation. Brett Elliott, marketing director at American Precious Metals Exchange (APMEX), notes:
"There aren't many credentials with real weight [in this] loosely regulated industry, but [being] an Authorized Purchaser with a US Mint is a strong indicator of legitimacy".
Pricing transparency was a core requirement. We scrutinized fee structures, premium rates, and buyback policies. Brandon Aversano emphasizes:
"Make sure [the dealer has] clear and transparent pricing. Beware of any hidden fees at checkout [and] confirm they have secure payment methods".
Dealers using unclear or deceptive pricing models were flagged immediately.
Customer service was another priority. We evaluated response times, communication quality, and how effectively problems were resolved. Product selection and authenticity guarantees also played a significant role. We assessed inventory depth, product variety, and certification processes. Brett Elliott explains:
"Expect to pay extra for a product with a certificate of authenticity".
Research and Verification Process
Building on these criteria, we conducted a detailed verification process. Our team performed background checks and analyzed reviews from platforms like Google, Trustpilot, BBB, ConsumerAffairs, and industry forums. Brett Elliott advises:
"Research gold dealers the same way you would any company you intend to place a large order with".
We used sentiment analysis to identify key themes in customer feedback, such as product quality, pricing, and service. This analysis uncovered recurring issues and consistent strengths across dealers. To validate performance, we reached out to recent customers. David Beahm points out:
"Legitimate dealers maintain relationships with satisfied buyers. Getting direct feedback can tell you how the company handles problems and whether customers make repeat purchases".
Spotting red flags was crucial. High-pressure sales tactics were a major concern. Brandon Aversano warns:
"Don't deal with any company pressuring you to buy. Legitimate dealers let you take your time to decide".
We also flagged dealers that refused credit card payments. David Beahm explains:
"A big [red flag] you may not have heard of is dealers refusing credit cards. They want wire transfers because they're irreversible".
Security verification was another critical step. We examined website encryption, payment systems, and storage options. Dealers using SSL encryption and secure payment methods were prioritized. Brett Elliott cautions:
"[Watch] out for businesses that sell you gold and then offer to store it in [an] unallocated vault. There have been fraud cases where metals were neither audited nor insured properly".
To benchmark pricing, we compared premiums, fees, and buyback rates across all dealers. Brandon Aversano reminds us:
"All businesses need to produce a profit, and it's rare for any company to sell items at spot price or below".
This helped us identify dealers offering competitive rates within fair profit margins.
Finally, we used real-time monitoring to track changes in consumer sentiment. By observing the effects of new initiatives, marketing campaigns, or product launches, we ensured our recommendations reflected the most up-to-date market conditions.
Top Gold Dealers of 2025
After thorough analysis, these dealers emerge as leaders in reliability, pricing, and customer service. Below, we break down their strengths, followed by a detailed comparison table for a closer look.
American Hartford Gold
American Hartford Gold has earned a strong reputation for prioritizing its customers. It boasts an A+ rating from the Better Business Bureau (BBB), an AAA rating from the Business Consumer Alliance (BCA), and a 4.7-star rating on Trustpilot. The company offers free insured shipping on all orders and specializes in both physical precious metals and precious metals IRAs. Their product lineup includes investment-grade options like American Gold Eagles, Canadian Gold Maple Leafs, and gold bars. Additionally, they provide secure storage solutions for added peace of mind.
JM Bullion
JM Bullion is well-regarded for its extensive product variety and easy-to-navigate online platform. Holding an A+ BBB rating and a 4.2-star Trustpilot rating, the company offers everything from fractional gold coins to large bars. Customers enjoy free shipping on orders over $199 and can take advantage of the AutoBuy feature for recurring purchases. JM Bullion also offers gold and silver loans, allowing customers to use their precious metals as collateral.
APMEX (American Precious Metals Exchange)
APMEX stands out for its vast inventory and incredibly fast shipping. With an A+ BBB rating, an AAA BCA rating, and a clean record with the Consumer Financial Protection Bureau, the company has built a solid reputation. On Trustpilot, 86% of nearly 8,000 reviews are five-star, and the company boasts an overall satisfaction score of 4.9 from over 210,000 reviews. Their product range includes items like 1-gram gold bars and 1 oz American Gold Eagle coins.
"As a trusted dealer in the precious metals industry, APMEX is renowned for our expertise in gold products. We offer our customers a secure and professional buying experience, ensuring that every gold item available is authentic."
Money Metals Exchange
Money Metals Exchange combines competitive pricing with a strong focus on education. Their platform provides real-time market data, detailed analysis, and transparent pricing to help investors make informed decisions. The company offers investment-grade coins, bars, and rounds, including American Gold Eagles and Canadian Gold Maple Leafs, at competitive prices. With an emphasis on education rather than high-pressure sales tactics, they also provide storage solutions and IRA services to meet diverse needs.
Orion Metal Exchange
Orion Metal Exchange shines with the highest average Trustpilot review score among major dealers at 4.9 stars. It holds an A+ BBB rating, though its BCA rating is CCC. One of its standout features is the lowest-price guarantee, which can result in notable savings on larger purchases. Orion Metal Exchange also offers market insights and clear product details, making it easier for investors to make informed choices. Their flexible storage options include immediate delivery, secure storage, and IRA-eligible storage, catering to a variety of preferences.
"Gold IRAs are increasingly popular as a safeguard against inflation and market volatility... Our 2025 guide streamlines the decision-making process by spotlighting precious metals IRA companies with solid reputations and customer-focused policies."
Up next, check out our detailed comparison table to see how these dealers stack up side by side.
Gold Dealer Comparison
Comparison Table
Here’s a quick look at how some of the top gold dealers stack up:
Dealer Name | Main Strengths | Potential Drawbacks | Customer Ratings | Important Policies |
---|---|---|---|---|
American Hartford Gold | A+ BBB rating, AAA BCA rating; free insured shipping; strong IRA services | $10,000 minimum investment | 4.7/5 stars on Trustpilot | Free shipping; secure storage options; personalized onboarding |
JM Bullion | Wide product variety; easy-to-use platform; AutoBuy feature | None | 4.2/5 stars on Trustpilot; A+ BBB rating | Free shipping on orders over $199; gold and silver loans available |
APMEX | Huge inventory; fast shipping; trusted by 1.7 million customers | None | 86% five-star reviews on Trustpilot; A+ BBB rating; AAA BCA rating | Secure storage via Citadel supported by Brink's Global Services |
Orion Metal Exchange | Highest Trustpilot score (4.9/5 stars); lowest-price guarantee; flexible storage options | None | 4.9/5 stars on Trustpilot; A+ BBB rating | Lowest-price guarantee; immediate delivery or secure storage options |
Key Insights on Gold Dealers
When choosing a gold dealer, there’s more to consider beyond ratings and policies. Pricing, customer service, and storage options play a major role in finding the best fit for your investment needs.
Pricing Trends:
Gold pricing varies depending on the product. For example:
- American Gold Eagles typically carry premiums of $60–85 per ounce over spot due to their strong recognition and resale value.
- Canadian Maple Leafs are slightly more affordable, with premiums of $40–65 per ounce.
- Fractional gold coins come with higher premiums, ranging from 9–15% over spot.
Transparent pricing and secure payment methods are essential qualities to look for in a reputable dealer.
Customer Service:
Customer experience can make or break your investment journey. Orion Metal Exchange stands out with its 4.9 Trustpilot score, the highest among these dealers. Meanwhile, American Hartford Gold offers a personalized onboarding process, guiding customers step-by-step through their investment.
Timing Your Purchase:
To get the best price, consider buying during periods of spread compression, which usually occur 2–3 weeks after major price movements. Additionally, placing orders during the London–New York trading overlap (8 AM–12 PM EST) can help you save 1–2% on premiums. On the other hand, avoid after-hours or weekend transactions to minimize extra costs.
Storage Options:
Storage solutions can also set dealers apart. APMEX provides secure storage through its Citadel service, backed by Brink's Global Services. Orion Metal Exchange, on the other hand, offers flexible options like immediate delivery or secure vaulting, catering to different preferences.
How to Choose a Gold Dealer
Choosing the right gold dealer is no small task - it requires careful consideration of credentials, transaction terms, and security measures. When gold prices soar, scams in the precious metals market tend to rise as well. Taking the time to thoroughly vet dealers can protect your investment and make your purchase process smoother. Below are key steps to help safeguard your gold investment.
Checking Dealer Credentials
Verifying a dealer’s credentials is crucial to ensure transparency and trustworthiness. Start by confirming their business registration on your state’s official website. David Beahm, president of Blanchard and Company, advises:
"Start by checking basic business registration through your Secretary of State website. Next, verify how long they've operated under that name - many scammers rebrand frequently."
Look for Reputable Memberships
Dealers affiliated with respected organizations like the Professional Numismatists Guild (PNG) or the American Numismatic Association (ANA) often adhere to higher standards. PNG membership, for example, requires dealers to have at least five years of professional experience, a clean ethical record, and return privileges for misrepresented items. Brandon Aversano, CEO of The Alloy Market, emphasizes:
"Applicants [must] have at least five years of experience as a professional numismatist, a clean ethical record and offer return privileges for misrepresented items."
Other credible organizations include the International Precious Metals Institute (IPMI) and the National Coin & Bullion Association (NCBA).
Key Certifications to Note
One of the most significant credentials in the industry is U.S. Mint Authorized Purchaser status. Brett Elliott, marketing director at APMEX, explains:
"There aren't many credentials with real weight [in this] loosely regulated industry...But [being] an Authorized Purchaser with a US Mint is a strong indicator of legitimacy."
Additionally, Better Business Bureau (BBB) accreditation is a good sign of a dealer’s commitment to customer service. Aversano notes:
"Companies serious about their reputation will invest resources to maintain good standing [with] the BBB."
Check Customer Reviews
Researching customer experiences is another vital step. Brett Elliott suggests:
"Research gold dealers the same way you would any company you intend to place a large order with."
Look for reviews on platforms like Google, Trustpilot, and the BBB. Keep an eye out for consistent, positive feedback on third-party sites like Reviews.io, and be cautious if reviews seem overly generic or suspiciously glowing.
Understanding Transaction Terms
Transparent Pricing
A trustworthy dealer will offer clear, fee-free pricing and secure payment options. Brandon Aversano highlights the importance of this:
"Make sure [the dealer has] clear and transparent pricing. Beware of any hidden fees at checkout [and] confirm they have secure payment methods."
Be wary of prices that seem too low. Aversano warns:
"All businesses need to produce a profit, and it's rare for any company to sell items at spot price or below...Walk away if prices seem too good to be true."
Return and Buyback Policies
Return policies are a good indicator of a dealer’s confidence in their products. David Beahm points out:
"Policies about buybacks and delivery times [should be] straightforward...A robust return policy shows the company is confident in its products."
Review buyback terms carefully - reputable dealers will offer clear, straightforward programs without restrictive conditions.
Payment Methods
Secure payment options are non-negotiable. Avoid dealers who refuse credit card payments and insist on wire transfers. David Beahm identifies this as a major red flag:
"A big [red flag] you may not have heard of is dealers refusing credit cards. They want wire transfers because they're irreversible."
Authenticity Guarantees
Reliable dealers provide authenticity guarantees and often work with established mints and refineries. Brett Elliott advises:
"Expect to pay extra for a product with a certificate of authenticity."
Protecting Your Investment
Once you’ve clarified transaction terms, take additional steps to protect your investment.
Storage Options
Be cautious of dealers offering to store your gold in unallocated vaults without proper audits or insurance. Brett Elliott warns:
"[Watch] out for businesses that sell you gold and then offer to store it in [an] unallocated vault. There have been fraud cases where metals were neither audited nor insured properly."
Opt for allocated storage, where your metals are segregated and insured, or arrange for immediate delivery so you can maintain direct control.
Avoid High-Pressure Sales Tactics
Legitimate dealers won’t pressure you into making quick decisions. Brandon Aversano advises:
"Don't deal with any company pressuring you to buy. Legitimate dealers let you take your time to decide."
He also cautions against inbound calls from companies offering gold investment services:
"Never trust inbound calls from organizations offering gold investment services."
Verify Contact Information
Reputable dealers prominently display complete contact details, including physical addresses and phone numbers. Aversano explains:
"All reputable dealers will list their contact information...It's common for scam sites to use fake addresses or not list an address [at] all."
Ask for References
Requesting customer references can provide valuable insight into a dealer’s service quality. David Beahm suggests:
"Legitimate dealers maintain relationships with satisfied buyers. Getting direct feedback can tell you how the company handles problems and whether customers make repeat purchases."
Before finalizing your decision, reach out to multiple dealers to compare their services, fees, and buyback policies. Taking the time to evaluate these factors can help ensure a safe and successful gold investment.
Conclusion
Choosing a trustworthy gold dealer in 2025 requires diligence and careful research to steer clear of scams. While the precious metals market offers opportunities for investors, success hinges on working with dealers who emphasize transparency, fair pricing, and outstanding customer service.
Based on our thorough analysis and current market trends, American Hartford Gold, JM Bullion, APMEX, Money Metals Exchange, and Orion Metal Exchange stand out for their dependable service and competitive pricing. Our evaluation process includes verifying credentials, analyzing customer feedback, and assessing pricing transparency to ensure reliability.
To protect yourself, certain strategies remain crucial no matter which dealer you choose. Always confirm credentials through trusted organizations like the Better Business Bureau or the Business Consumer Alliance, check reviews across multiple platforms, and ensure pricing is clear with detailed buyback policies. Be wary of dealers who use high-pressure tactics to push quick decisions. These steps add an extra layer of security to the qualities highlighted in our dealer reviews.
In 2025, the gold dealer market continues to focus on transparency and investor education. Many leading dealers now provide perks like price match guarantees, free insured shipping, and robust educational resources to empower investors . This shift toward greater accountability benefits everyone, whether you're buying your first gold coin or expanding a well-established portfolio.
FAQs
How can I determine if a gold dealer is trustworthy?
When evaluating a gold dealer's trustworthiness, start by examining their reputation. Look for consistent positive reviews from customers and a proven history within the industry. A dealer with a solid reputation is more likely to deliver dependable service.
Transparency is equally important. Trustworthy dealers clearly outline their pricing, provide detailed product descriptions, and share accurate information about the gold's weight, purity, and content. This openness helps you understand exactly what you're purchasing.
It's also a good idea to verify whether the dealer is properly accredited and registered as a legitimate business. Many reputable dealers display certifications or memberships with well-known organizations, which can serve as an additional layer of credibility. Taking these precautions ensures you can make secure and informed choices when buying gold.
How do buyback policies influence my gold investment?
Buyback policies are an important part of gold investments, offering both liquidity and peace of mind. A trustworthy dealer with a solid buyback program lets you sell your gold at or close to current market prices, giving you the flexibility to access cash when needed.
These policies can help shield you from market fluctuations, making it easier to turn your gold into cash. However, the specifics of buyback terms often depend on the dealer and prevailing market conditions, which can influence the payout you receive. Opting for a dealer with clear and dependable buyback terms can give you more control and reduce potential risks tied to your investment.
What are the risks of storing gold with a dealer, and how can I protect my investment?
Storing gold with a dealer can involve risks like theft, security breaches, or hidden fees. To safeguard your investment, look for dealers that provide insured storage options in highly secure vaults. These facilities should feature 24/7 surveillance, strict access protocols, and professional-grade security measures.
Keeping gold at home isn’t the safest option, as it can increase the chances of theft or damage from events like fires or floods. Instead, consider using specialized storage facilities that focus on precious metals. These facilities typically offer transparent pricing and are designed to handle valuables securely. Always check the dealer’s credentials and reputation to ensure they are reliable and trustworthy.